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Taking Care of Ourselves & Each Other

Health & Well-Being

In the Spotlight: New TimelyCare Option for Students

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To expand accessible options for services and lower barriers to care for students, Stanford has partnered with TimelyCare, a virtual medical and mental health care service. This service is available to any enrolled student at no cost 24/7, 365 days/year. It is offered as a supplement to the extensive existing in-person and virtual services offered by Counseling and Psychological Services (CAPS), Vaden Medical Services, and other Vaden and on-campus resources.

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Why is the resource helpful to me? 

  • Easy Access: Students can speak with a TimelyCare mental health professional or a clinician any time of day or night, every day of the year. This is helpful for those who have a busy schedule and can not meet during normal operating hours.
  • No Cost: Care is fully paid for by Vaden Health Services – there are no copays or other costs to students. 
  • Out-of-State-Care: TimelyCare can be used anywhere in the United States, whether you are studying in another state or traveling over break.

What services are available?

  • MedicalNow: On-demand treatment/advice for common health issues, including cold, flu, and allergies
  • TalkNow: 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors
  • Scheduled Medical: Choose the day, time, and medical provider that best works for you
  • Scheduled Counseling: Choose the day, time, and mental health provider that works best for you (12 visits/academic year)
  • Self-Care Content: Visit the Explore page within TimelyCare for guided self-care content

TimelyCare is not meant to replace Vaden resources for students with urgent medical or mental health needs. For any medical or life-threatening emergencies, please call 911 (9-911 from an on-campus phone or use a blue emergency phone).

How do I access TimelyCare?

All currently enrolled Stanford students who reside in the United States have access to TimelyCare.* To begin accessing care, log in to or download the TimelyCare app. You do not need to be referred by Vaden.

Check out the TimelyCare FAQs to learn more.

* TimelyCare does not replace existing resources for students who are studying or traveling overseas, since its clinicians are licensed only in the United States.

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